Privacy
Privacy Policy
This policy explains how Captiv5 Technology PLT handles information collected through this website and demo requests.
Information we collect
When you submit a demo request, we collect the details you provide, such as your name, organisation, work email, phone number, solution interest and message.
How we use information
We use this information to respond to enquiries, prepare demonstrations or proposals, deliver and support agreed services, maintain security, and improve the effectiveness of our enquiry journey.
First-party conversion measurement
The website records limited first-party events such as demo, WhatsApp, email and service actions. These records contain an event name, page path and time. They are used to understand website effectiveness and are not designed to build advertising profiles.
Storage and disclosure
Information is stored with service providers used to host and operate this website and may be accessed by authorised Captiv5 personnel and service providers where necessary. We do not sell personal information. We may disclose information where required by law or to protect legitimate rights and security.
Retention and security
We keep information only for as long as reasonably needed for the purpose collected, contractual requirements, support history, legal obligations or dispute handling. We apply reasonable administrative and technical controls, but no internet service can guarantee absolute security.
Language preference and links
The site stores your English or Bahasa Melayu preference in your browser. External contact links, including WhatsApp and email, are governed by the receiving service’s own privacy terms.
Your choices
You may request access, correction or deletion of personal information, subject to applicable legal and operational requirements. Contact us using the details below.
Privacy contact
sales@captiv5.com
4-2-17B Worldwide Business Centre, Jalan Karate 13/47, Seksyen 13, 40100 Shah Alam, Selangor